Frequently Asked Questions

BetPro 360 FAQ — Every Question Pakistani Players Ask

From registration to PKR withdrawals, cricket betting to live casino — all the common betpro 360 questions answered clearly. Browse by category or search for your answer below.

betpro 360
60+
FAQ questions covered
8
Topic categories
24/7
Live support available
<5 min
Avg. support response

No questions found for that search. Try a different keyword or to browse all topics.

Account & Registration 12 questions

Yes, completely free. There's no registration fee at betpro 360. Creating your account costs nothing — you only need to add funds when you want to place a bet. The sign-up process takes under 60 seconds and requires only your name, mobile number, email address and a password.

You must be 18 years of age or older to open a betpro 360 account. Age verification is required before your first withdrawal is processed. Betpro 360 takes underage access seriously — accounts found to belong to players under 18 are closed immediately and any balance is forfeited.

No. Each player may only hold one betpro 360 account. Opening a second account — whether using a different email or mobile number — is a violation of betpro 360's Terms and Conditions. If duplicate accounts are found, both are closed and any winnings are voided. If you previously had an account that was closed, contact betpro 360 support before registering again.

Betpro 360 uses CNIC (Computerised National Identity Card) verification. You need to upload a clear copy of both sides of your CNIC through your account dashboard. In some cases, betpro 360 may also request proof of the payment method used — for example, a screenshot of your Easypaisa or JazzCash account showing your registered mobile number. KYC is only required before your first withdrawal, not before you can bet.

Most KYC submissions are reviewed and approved within a few hours. During peak periods it may take up to 24 hours. You can continue betting while your KYC is pending — only withdrawals are held until verification is complete. If your documents are rejected, betpro 360 support will explain why and tell you what to resubmit.

Click "Forgot Password?" on the login page. Enter your registered email address and betpro 360 will send a reset link to that inbox within a few minutes. Click the link, set a new password, and you're back in. Check your spam folder if the email doesn't appear in your inbox. If you've lost access to your registered email, contact support with your registered phone number and CNIC details.

Accounts are temporarily locked after several consecutive failed login attempts. Wait 15 minutes and try again, or use the Forgot Password option to reset immediately. If the lock persists or was triggered by a different reason (e.g. a security hold), contact betpro 360 live support. The team can unlock your account after verifying your identity.

Yes, but changes to core account details like your registered email address or phone number require identity verification. Contact betpro 360 support through live chat, provide your CNIC details, and the team will process the update. Security checks are in place to prevent unauthorised changes to your account.

Contact betpro 360 support via live chat or email and request account closure. Any remaining balance will be withdrawn to your verified payment method before the account is closed. If you're closing your account due to gambling concerns, consider using the Self-Exclusion option under Responsible Gaming instead — it's specifically designed to help players take a longer break.

Yes. Betpro 360 is fully mobile-optimised and works on any smartphone browser — Chrome, Firefox, or Safari on Android and iPhone. No app download is required. The entire platform including account management, betting, live casino and deposits is accessible through your phone's browser. Most Pakistani betpro 360 players use mobile as their primary device.

Check your spam or junk folder first — automated emails often land there. If it's not there either, try requesting a new verification link from the login page. If the problem continues, contact betpro 360 support with your registered email address and the team will verify your account manually.

Betpro 360 allows login from multiple devices, but only one active session runs at a time. Logging in on a new device ends the session on any other device. This prevents unauthorised access if someone else tries to log in to your account while you're already active.

Deposits & Payments 8 questions

Betpro 360 accepts deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards. All transactions are in PKR. Easypaisa and JazzCash are the most popular options among Pakistani players because they process instantly and require no bank account.

The minimum deposit via Easypaisa or JazzCash is Rs 200. For IBFT bank transfers and Visa/Mastercard, the minimum is Rs 500. There is no maximum deposit limit set by betpro 360, though your bank or wallet provider may have their own daily transfer limits.

Betpro 360 charges zero fees on deposits. If you see any charges, they come from your bank or wallet provider — not from betpro 360. Mobile wallet deposits (Easypaisa, JazzCash) are typically free of third-party charges too, making them the cheapest option for most Pakistani players.

Easypaisa, JazzCash, NayaPay and SadaPay deposits credit to your betpro 360 balance instantly. Visa/Mastercard deposits typically take 1–3 minutes. IBFT bank transfers usually process within 30–60 minutes depending on your bank's processing speed. If a deposit hasn't shown up after the expected time, contact betpro 360 support with your transaction reference number.

First, confirm with your bank or wallet that the transfer went through successfully. If your wallet shows the money left your account but your betpro 360 balance hasn't updated, contact support immediately. Have your transaction reference number or screenshot ready — this speeds up the investigation. Most missing deposit cases are resolved within a few hours.

No. Betpro 360 operates exclusively in Pakistani Rupees (PKR). All deposits, bets, bonuses, and withdrawals are processed in PKR only. There is no currency conversion, no foreign exchange markup, and no international payment complications.

Log in to your betpro 360 account, go to the Deposit section, and select IBFT. You'll be given betpro 360's bank account details. Use your bank's internet banking or mobile app to send the transfer using those details. Include your betpro 360 username or account ID in the transfer reference field so the payment can be matched to your account quickly.

Yes. Betpro 360's responsible gaming tools include daily, weekly and monthly deposit limits that you can set from your account settings. Once your limit is reached, betpro 360 blocks further deposits until the period resets. You can lower your limit at any time — it takes effect immediately. Raising a limit requires a 48-hour cooling period before it activates. See the Responsible Gaming page for full details.

Withdrawals 7 questions

Log in to your betpro 360 account, go to the Withdrawal section in your dashboard, enter the amount you want to withdraw, select your payment method, and confirm. Withdrawals go to the same method you used to deposit (or a verified alternative). Your KYC must be approved before the first withdrawal is processed.

Once your withdrawal request is approved, Easypaisa and JazzCash withdrawals typically process within 5–30 minutes. IBFT bank transfers usually arrive within a few hours. Visa/Mastercard withdrawals take 1–3 business days depending on your card issuer. Betpro 360 processes withdrawal requests within 24 hours of submission during business hours.

The minimum withdrawal at betpro 360 is Rs 500. There is no maximum withdrawal amount set by betpro 360, though larger withdrawals may require additional identity verification for security purposes.

Common reasons for a rejected withdrawal include incomplete KYC verification, active bonus wagering requirements that haven't been met, a discrepancy between your account name and your CNIC, or a pending account security review. Betpro 360 notifies you of the reason. Contact support if you're unsure — the team will explain exactly what needs to be resolved.

Betpro 360 does not charge withdrawal fees. Your full requested amount is transferred to your payment method. Your bank or wallet provider may apply their own receiving fees, but betpro 360 itself does not deduct anything from withdrawal amounts.

You may be able to cancel a pending withdrawal from your account dashboard before it has been processed. Once the withdrawal has been approved and sent, it cannot be reversed. If you need to cancel a pending withdrawal urgently, contact betpro 360 support immediately.

In most cases, withdrawals must go back to the same payment method used for your deposit. This is an anti-money laundering requirement. If you need to withdraw to a different method because you no longer have access to the original, contact betpro 360 support — they will guide you through the verification process required to authorise an alternative withdrawal method.

Cricket & Sports Betting 8 questions

Betpro 360 covers cricket extensively — PSL, Pakistan international matches (Tests, ODIs, T20Is), BBL, IPL, and major bilateral series. Football betting includes Premier League, La Liga, Serie A, Bundesliga, Champions League, and domestic fixtures. Other sports may also be available. Visit the Cricket Betting and Football Betting pages for current market listings.

Yes. Betpro 360 offers in-play betting on cricket and football matches. Odds update in real time as the match progresses. During a PSL match, you can bet on the outcome of the next over, the method of the next wicket, the current run rate, and dozens of other live markets. A stable internet connection gives the best in-play experience.

The minimum bet at betpro 360 is Rs 50 on most markets. Some specific markets may have different minimum stakes — these are shown on the bet slip before you confirm your wager. There is no requirement to bet large amounts; betpro 360 caters to players at every level.

Yes. Betpro 360 supports multi-bet (accumulator/parlay) wagering. You can combine selections from different matches into one bet slip. All selections must win for the accumulator to pay out, but the odds multiply together — making accumulators higher risk and higher reward than single bets.

If a cricket match is abandoned or cancelled before the minimum number of overs required for a result, betpro 360 voids bets on most markets and refunds the stake to your account balance. Specific void rules depend on the bet type and market. D/L method results are honoured for matches where the Duckworth-Lewis method produces an official result.

Betpro 360 displays odds in decimal format by default, which is the most common format used in Pakistan. Decimal odds of 2.50 on a Rs 1,000 bet would return Rs 2,500 total (Rs 1,500 profit). You can check your account settings to adjust the display format if preferred.

Bets are settled as soon as the official result is confirmed. For cricket, this is usually within minutes of the match ending. Winnings are credited to your betpro 360 balance immediately upon settlement — no waiting period. You can withdraw or use the balance for further bets straight away.

Your full bet history is available in your betpro 360 account dashboard under "Bet History". You can view open bets, settled bets, and the details of each wager including odds, stake, and return. The history goes back to your account opening date.

Bonuses & Promotions 6 questions

New betpro 360 registrations are eligible for a welcome bonus on their first deposit. The specific offer — including the bonus percentage, maximum amount, and any minimum deposit requirement — changes periodically. Always check the Promotions page before making your first deposit to see the current live offer and its full terms.

Wagering requirements (also called rollover or turnover requirements) specify how many times you must bet the bonus amount before you can withdraw it as cash. For example, a 10x wagering requirement on a Rs 1,000 bonus means you need to place bets totalling Rs 10,000 before the bonus converts to withdrawable funds. Requirements and eligible markets vary by promotion — check each offer's specific terms on the Promotions page.

During registration, there's an optional promo code field in Step 3 of the sign-up form. Enter your promo code there before completing registration. If you already have an account, check your account dashboard or the Promotions page to see if existing player promo codes can be applied through a different route. Contact support if you're having trouble applying a code.

Yes. Most bonuses at betpro 360 carry an expiry date — typically 7 to 30 days from the date the bonus is credited, though this varies by promotion. If you haven't completed the wagering requirements before the expiry date, the remaining bonus balance is forfeited. Check each promotion's terms on the Promotions page for exact expiry details.

Betpro 360 runs regular promotions for existing players including reload bonuses, cashback offers, PSL season specials, Eid and festival bonuses, and rebate deals. These are visible in your account dashboard under Promotions once you're logged in. New offers are added regularly throughout the year.

Bonuses are usually credited automatically within a few minutes of meeting the qualifying criteria (e.g. making a qualifying deposit). If your bonus hasn't appeared after 15 minutes, contact betpro 360 support with your username and details of the promotion. The team will investigate and credit the bonus manually if it's confirmed that you meet all qualifying conditions.

Live Casino, Fishing & Card Games 5 questions

Betpro 360's live casino features real dealers running baccarat, roulette, blackjack, and other table games in real time. Games run 24/7 with multiple tables available at different stake levels. Visit the Live Casino page for the current full list of available tables and games.

Betpro 360 fishing games are arcade-style skill games where you shoot at fish moving across the screen. Each fish has a different point value, and you exchange your PKR balance for bullets to fire. Bigger or rarer fish are worth more. Your winnings are credited to your betpro 360 balance instantly. Visit the Fishing Games page for all available titles.

Betpro 360 offers a range of card games popular with Pakistani players including Teen Patti and Andar Bahar. These are available as both live dealer and digital versions. See the Card Games page for the current full listing of available titles and formats.

Yes. Digital games at betpro 360 use certified random number generators (RNG) to ensure fair, unpredictable outcomes. Live dealer games are run by professional dealing staff in real time with live video streams, making manipulation impossible. The theoretical return-to-player (RTP) percentage for each game category is available on the relevant game pages.

Yes. Betpro 360's live casino operates around the clock, 7 days a week. There are always tables open regardless of the time of day. This is ideal for late-night sessions after PSL matches, or for players who prefer to play during early morning hours.

Security & Privacy 6 questions

Yes. Betpro 360 uses 256-bit SSL (Secure Socket Layer) encryption across all pages — including the login form, deposit pages, and account settings. This means your personal data and financial information is encrypted in transit and cannot be intercepted. Betpro 360 also operates server-side fraud monitoring and account security systems to detect and block unauthorised access attempts.

Never. Betpro 360 staff will never ask for your password through any channel — not live chat, email, SMS, or phone. If you receive a message asking for your betpro 360 login credentials claiming to be from betpro 360, it is a phishing attempt. Do not share your password and report the message to betpro 360 support immediately at support@betpro360.bio.

Betpro 360 collects only the personal data needed to operate your account — your name, contact details, CNIC, and financial transaction records. This data is stored securely and is not sold to third parties. Full details are available in the Privacy Policy.

Change your password immediately using the Forgot Password option on the login page, then contact betpro 360 support right away. The support team can freeze your account while the situation is investigated, review recent login activity, and help you secure the account. Do this as quickly as possible to minimise any potential damage.

Betpro 360 has account security features in place including email verification on account changes and suspicious login detection. For questions about the current two-factor authentication options available on your account, contact betpro 360 support who can advise on the latest security settings.

Keep your betpro 360 login credentials private, log out after every session on shared devices, and never save your password in a shared browser. Betpro 360 is strictly 18+. On shared family devices, consider using your phone's parental control settings to restrict access to betting websites. If you believe a minor has accessed betpro 360, report it to support immediately.

Responsible Gaming 5 questions

Contact betpro 360 support via live chat or email at support@betpro360.bio and request self-exclusion. Choose a period: 6 months, 1 year, 5 years, or permanent. Your account is blocked immediately — no deposits, no bets, no logins. All betpro 360 marketing is stopped. Self-exclusion cannot be reversed before the chosen period ends. For more details, see the Responsible Gaming page.

Log in to your betpro 360 account, go to Account Settings, and select the Responsible Gaming tab. From there, set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. Increasing a limit requires a 48-hour waiting period before it activates — this is intentional to give you time to reconsider. Betpro 360 recommends every player set a deposit limit as a baseline responsible gaming measure.

A cooling-off period is a short planned break from betpro 360 — ranging from 24 hours to 6 weeks. During this period, your account is locked for deposits and betting. Pending withdrawals still process normally. You can activate a cooling-off period from the Responsible Gaming section in your account settings. It activates immediately upon selection.

Session time reminders notify you when you've been playing for a set duration (e.g. 1 hour). Reality checks are periodic pop-ups that show your current session stats — how long you've been playing, how much you've deposited, and your net result. Both tools are available in the Responsible Gaming section of your account settings and are designed to help you make informed decisions rather than playing on autopilot.

If betting is causing financial stress, affecting your relationships, or you're finding it difficult to stop — please take it seriously. Use betpro 360's deposit limits, cooling-off periods, or self-exclusion immediately. Contact betpro 360 support 24/7 — the team will never judge you and will help activate any restriction straight away. For additional information on recognising problem gambling and accessing support, visit the Responsible Gaming page.
Can't Find Your Answer?

The betpro 360 support team is available 24/7. Most queries get a response within 5 minutes via live chat.

Live Chat
Log in to your betpro 360 account and click the chat icon in the bottom corner. Available 24/7 with typical response under 5 minutes.
Email Support
Send your query to support@betpro360.bio. Responses within a few hours for non-urgent matters.
FAQ Search
Use the search box at the top of this page to instantly find answers by keyword — try "Easypaisa", "KYC", "self-exclusion" and more.
betpro 360 betpro 360

Why Choose BetPro 360

What Pakistani Players Get With Every BetPro 360 Account

From instant PKR payments to PSL cricket betting — everything you need in one place.

Easypaisa & JazzCash Deposits
Fund your betpro 360 account in seconds from your Easypaisa or JazzCash mobile wallet. No bank account needed. Instant balance update, minimum Rs 200.
PSL Cricket Betting
Hundreds of pre-match and in-play markets on every PSL fixture, Pakistan international matches, BBL and major bilateral series. Competitive odds updated ball by ball.
256-bit SSL Security
All betpro 360 pages are encrypted end-to-end. Your login, deposits and personal data are protected at all times regardless of whether you're on Wi-Fi or mobile data.
24/7 Player Support
Live chat support available around the clock. Most queries resolved within 5 minutes. Email support for less urgent issues. The betpro 360 team is always there when you need them.
Built-in Responsible Gaming
Deposit limits, session reminders, reality checks, cooling-off periods and self-exclusion — all accessible directly from your account settings without needing to contact anyone.
Regular Promotions in PKR
Welcome bonuses, PSL season offers, reload deals and cashback — all paid in PKR with no foreign currency complications. Check the Promotions page for current live offers.

Still have a question not covered here? Contact betpro 360 support 24/7 via live chat from within your account, or email support@betpro360.bio. You'll get a response from a real person — not a bot — within minutes.

Ready to Start?

Got Your Questions Answered? Join BetPro 360 Today.

Register in under 60 seconds, deposit in PKR via Easypaisa or JazzCash, and start betting on PSL cricket and football today.

Free registration Easypaisa & JazzCash PKR deposits 18+ · Play responsibly