BetPro 360 Privacy Policy — Your Data, Clearly Explained

This Privacy Policy applies to betpro 360, operated at betpro360.bio ("betpro 360", "we", "us"). Betpro 360 is the data controller responsible for the personal information collected from players who register and use the platform.

This policy covers all services provided by betpro 360, including sports betting (cricket, football and other sports), live casino games, fishing games, card games, promotions, and all related account and payment services available at betpro360.bio.

By registering a betpro 360 account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you should not register or continue using the betpro 360 platform.

Betpro 360 collects the following categories of personal data, depending on how you interact with the platform.

Betpro 360 does not collect sensitive personal data such as biometric data, religious or ethnic origin, or health records. We do not collect more information than is necessary for the stated purposes.

Betpro 360 collects personal data through the following channels:

• Direct registration: When you create a betpro 360 account, you provide your name, date of birth, email address, and Pakistani mobile number.
• Identity verification: When completing KYC before your first withdrawal, you upload identity documents such as a CNIC copy.
• Deposits and withdrawals: Payment details are captured when you make transactions via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard.
• Automated technical collection: When you use betpro 360, our systems automatically record your IP address, device type, browser, operating system, session duration, and pages visited. This happens through cookies, log files, and similar tracking technologies.
• Support interactions: When you contact betpro 360 via live chat or email, your communications are recorded and stored.
• Platform activity: All bets placed, games played, and transactions made are recorded as part of your account history.

Betpro 360 processes your personal data for the following purposes. Each purpose has a lawful basis — either your consent, a contractual necessity, a legal obligation, or our legitimate interests in operating a safe and fair platform.

Betpro 360 does not sell, rent, or trade your personal data to any third party. Data is shared with external parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: Transaction data is shared with Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard networks to process your deposits and withdrawals. These parties are bound by their own data protection obligations and process your data only as needed to complete your transactions.
• Identity verification providers: KYC document data (CNIC copies and similar) may be shared with third-party identity verification services to confirm your identity. These providers are contractually bound to maintain the confidentiality of your documents.
• Fraud prevention services: Betpro 360 uses specialist fraud detection tools. Transaction and behavioural data may be shared with these services to detect and prevent financial crime.
• Legal authorities: Betpro 360 will share personal data with law enforcement or regulatory authorities when required to do so by law, court order, or binding legal process. We will notify you of such disclosures where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of betpro 360's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections remaining in place.

Financial transactions at betpro 360 are conducted in Pakistani Rupees (PKR) via local payment methods. The following data handling practices apply to payment and identity verification processes.

• Card data: Betpro 360 does not store full card numbers. If you deposit via Visa or Mastercard, your card details are processed by our PCI-DSS compliant payment processor and only a masked reference (e.g., last 4 digits) is stored in your betpro 360 account.
• Mobile wallet data: Easypaisa, JazzCash, NayaPay, and SadaPay account numbers used for transactions are stored in association with your betpro 360 account to facilitate the same-method withdrawal policy and for fraud monitoring purposes.
• CNIC and identity documents: Documents uploaded for KYC are stored securely with access restricted to verified betpro 360 compliance personnel. Documents are retained for the period required by applicable AML regulations (typically 5 years from account closure).
• Transaction history: A full record of your deposits, withdrawals, and bonuses is maintained and visible in your betpro 360 account history. This record is also retained for regulatory compliance purposes.

Betpro 360 uses cookies and similar technologies to operate the platform, remember your session, and improve your experience. Cookies are small text files stored on your device. They do not contain your password or financial information.

You can manage cookies through your browser settings. Disabling essential cookies will prevent you from logging in and using betpro 360. Disabling analytics cookies will not affect your ability to bet or withdraw.

Betpro 360 retains personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law.

• Active accounts: Personal data is retained for the duration of your account's active status.
• Closed accounts: Following account closure, betpro 360 retains identity and transaction records for a minimum of 5 years to satisfy AML and regulatory obligations. This period may be extended if an investigation or legal proceeding requires it.
• Support records: Chat transcripts and email correspondence are retained for 2 years after the interaction unless related to an unresolved dispute.
• Marketing data: If you have opted in to marketing and subsequently opt out, your preference is recorded and your contact details are suppressed from future marketing sends. Opt-out records are retained indefinitely.
• Technical logs: IP and session logs are retained for 12 months for security and fraud investigation purposes.

When data is no longer needed, betpro 360 deletes it securely or anonymises it so it can no longer be associated with you as an individual.

Betpro 360 takes data security seriously and has implemented multiple layers of technical and organisational safeguards to protect your personal information.

• Encryption in transit: All data transmitted between your device and betpro360.bio is protected by 256-bit SSL/TLS encryption. Look for the padlock icon in your browser address bar to confirm this is active.
• Encryption at rest: Personal data and financial records stored on betpro 360's servers are encrypted at rest. Database access requires multi-factor authentication from authorised personnel only.
• Access controls: Access to personal data within betpro 360 is restricted on a need-to-know basis. Staff handling your data are trained on privacy obligations and are bound by confidentiality agreements.
• Penetration testing: Betpro 360 conducts periodic security assessments to identify and address vulnerabilities before they can be exploited.
• Incident response: In the event of a data breach affecting your personal information, betpro 360 will notify affected players promptly and take immediate remedial action.

As a betpro 360 player, you have the following rights over your personal data. To exercise any of these rights, contact us at support@betpro360.bio. We will respond within 30 days.

Where you have opted in during registration, betpro 360 may send you promotional communications about bonus offers, PSL season promotions, Eid offers, and other betpro 360 products via email and SMS to your registered Pakistani mobile number.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email from betpro 360
• Replying STOP to any promotional SMS
• Updating your communication preferences in your betpro 360 account settings
• Contacting support at support@betpro360.bio and requesting removal from the marketing list

Opting out of marketing does not affect essential account communications — betpro 360 will still send you transactional messages such as deposit confirmations, withdrawal notifications, and account security alerts regardless of your marketing preference.

Betpro 360 does not send marketing communications to players who have self-excluded or are under a responsible gaming restriction. These protections override any previously given marketing consent.

Betpro 360 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account and submitted personal data, we will immediately close the account, delete the associated personal data, and refund any deposits made (subject to fraud checks).

Parents and guardians who believe a minor may have accessed betpro 360 — whether through the minor's own registration or by accessing a family member's account — are encouraged to contact us immediately at support@betpro360.bio. We will investigate and take appropriate action promptly.

Betpro 360 may update this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or platform services. The date of the most recent update is shown at the top of this page.

Where changes are material — meaning they significantly affect your rights or the way we handle your data — betpro 360 will notify registered players via email at least 7 days before the updated policy takes effect. For minor changes (such as clarifications that do not alter the substance of any provision), the policy may be updated without advance email notification.

We encourage you to review this Privacy Policy periodically. Continued use of betpro 360 after an updated policy becomes effective constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, our team is available 24/7.